Walk-in Drive at Sykes on 7th – 16th September | Voice Process
Sykes Walk-In-Drive 2023 :
Sykes Enterprises, Incorporated, commonly known as Sykes, is a global customer experience management and business process outsourcing (BPO) company. Headquartered in Tampa, Florida, Sykes provides a wide range of customer support, technical support, and digital marketing services to companies around the world. Founded in 1977, the company has a strong global presence with operations in multiple countries. Sykes is known for its commitment to delivering exceptional customer service and support to its clients, helping them enhance customer satisfaction and drive business growth through effective customer engagement solutions.
| Eligibility Criteria | ||
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| Job Role | Voice Process | |
| Qualification | 12+ | |
| Experience | 0-2 Years | |
| Salary | 3 Lpa – 6pa | |
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VOICE PROCESS RESPONSIBILITIES Details :
- Customer Assistance: Answering customer inquiries, resolving issues, and providing product or service information via phone calls.
- Sales and Telemarketing: Conducting outbound calls to promote products, services, or campaigns and achieve sales targets.
- Data Entry: Accurate and efficient data entry and record-keeping during customer interactions.
- Compliance: Adhering to company policies, procedures, and scripts to ensure a consistent customer experience.
- Quality Assurance: Maintaining high-quality service standards, addressing customer concerns professionally, and escalating complex issues to appropriate teams when necessary.
Walk-in Drive at Sykes -Skills Required
- Effective Communication: Strong verbal communication skills to convey information clearly and professionally during phone interactions.
- Active Listening: The ability to actively listen to customer inquiries and concerns, demonstrating empathy and understanding.
- Problem-Solving: Skill in identifying issues and finding solutions while maintaining a positive customer experience.
- Adaptability: The capacity to adapt to different customer personalities and situations, adjusting communication style as needed.
- Multitasking: Efficiently managing multiple tasks, such as data entry or navigating systems, while engaging with customers over the phone.
HOW TO APPLY FOR THE Walk-in Drive at Sykes INTERVIEW?
To apply for the Sykes walk -in Interview Candidate need to walk in to the Venue that is given below.
FOR Hyderabad LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | Voice Process |
| Experience | 0 – 2 years |
| Contact | Mounika Janapati |
| Date | 7th September – 16th September |
| Time | 9.30 AM – 5.30 PM |
| walk-in Address: | Sykes, NSL SEZ Arena, Block 2 , 3rd floor Uppal |