Walk-in Drive at Ienergizer from 25th – 30th September | Noida Locations

Ienergizer Walk-In-Drive 2023 :

iEnergizer is a global business process outsourcing (BPO) company that offers a wide range of customer support, back-office processing, and data management services to businesses worldwide. Headquartered in Noida, India, iEnergizer has established itself as a prominent player in the BPO industry with a global presence. The company leverages technology, automation, and a skilled workforce to provide efficient and cost-effective solutions to its clients across various sectors, including telecommunications, healthcare, finance, and more. iEnergizer’s commitment to delivering high-quality services and driving operational excellence has contributed to its success in the BPO industry.

Eligibility Criteria
Job Role	Customer Service
Qualification	Any Graduate
Experience	0-5 Years
Salary	2.75-4.75 Lacs P.A.

WALK-IN DRIVE AT IENERGIZER – CUSTOMER SERVICE RESPONSIBILITIES Details :

Responding to Inquiries: Customer service representatives are responsible for addressing customer inquiries, concerns, and requests. This may include answering phone calls, responding to emails, or interacting with customers via chat or social media.
Problem Resolution: When customers encounter issues or problems, customer service professionals work to resolve them promptly and effectively. This involves listening to customer concerns, investigating issues, and providing solutions or escalating problems to higher levels of support when necessary.
Product Knowledge: Customer service representatives must have in-depth knowledge of the company’s products or services. They should be able to provide accurate information, answer questions, and guide customers on how to use products effectively.
Maintaining Records: Keeping detailed records of customer interactions is essential. This includes documenting inquiries, complaints, resolutions, and any relevant customer information. These records help in tracking customer histories and improving service.
Customer Feedback: Customer service professionals often collect feedback from customers regarding their experiences. This feedback is valuable for identifying areas for improvement and making necessary adjustments to enhance the overall customer experience.

Walk-in Drive at Ienergizer -Skills Required

Communication Skills: Effective communication, both verbal and written, is fundamental. Customer service representatives must convey information clearly, listen actively to customer concerns, and respond with empathy and professionalism.
Empathy: The ability to understand and empathize with customers’ feelings and perspectives is crucial. Showing empathy helps build rapport and assures customers that their concerns are being heard and valued.
Problem-Solving: Strong problem-solving skills are essential for identifying issues, analyzing root causes, and providing effective solutions. Customer service professionals should be resourceful and proactive in resolving customer problems.
Patience: Dealing with challenging or frustrated customers requires patience and the ability to remain calm under pressure. Patient professionals can work through issues methodically and find solutions without escalating tensions.
Product Knowledge: A deep understanding of the company’s products or services is essential. Customer service representatives should be knowledgeable enough to answer inquiries, provide guidance, and help customers make informed decisions.

HOW TO APPLY FOR THE Walk-in Drive at Ienergizer ?

To apply for the Walk-in Drive at Ienergizer Candidate need to walk in to the Venue that is given below.

FOR Noida LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW

Role :	Customer Service
Experience	0 to 5 years
Contact :	HR Pooja Tiwari (6386843197)
Date :	25th September – 30th September
Time :	10.00 AM – 4.00 PM
Address :	Ienergizer, Gate no. 2, A-37, Sector 60, Noida.
Application form :	https://bit.ly/ienergizer