Walk-in Drive at IGT from 23 September – 2nd October | Gurgaon/ Pune Locations

WALK-IN DRIVE AT IGT – PROCESS ASSOCIATES RESPONSIBILITIES Details :

• Process Execution: Execute and manage routine operational processes and tasks efficiently and accurately. This may include data entry, document processing, order fulfillment, or transaction processing.
• Quality Assurance: Ensure that all tasks are performed with a high level of accuracy and in compliance with established quality standards and procedures. Perform quality checks and rectify errors when identified.
• Documentation: Maintain accurate records and documentation related to processes, transactions, or tasks. This includes updating databases, filing records, and generating reports as needed.
• Problem Resolution: Identify and address any issues or discrepancies that arise during the execution of tasks or processes. Collaborate with team members to find solutions and escalate issues as necessary.
• Process Improvement: Identify opportunities for process improvement and efficiency gains. Suggest and implement changes or enhancements to streamline processes and reduce errors.

Walk-in Drive at IGT – Customer Care Executive Responsibilities

• Customer Support: Provide exceptional customer support by addressing inquiries, resolving issues, and answering questions through various channels such as phone, email, chat, or social media.
• Problem Resolution: Listen to customer concerns, identify problems, and work to find effective solutions. This may involve coordinating with other departments or escalating issues when necessary.
• Product/Service Knowledge: Develop a deep understanding of the company’s products or services to provide accurate and helpful information to customers. Customer Care Executives should be able to explain product features, benefits, and usage effectively.
• Documentation and Record Keeping: Maintain detailed records of customer interactions, including the nature of inquiries, issues, and resolutions. Accurate record-keeping is essential for tracking customer histories and trends.
• Customer Feedback: Gather and relay customer feedback to the appropriate departments within the organization. This feedback can be invaluable for improving products, services, and overall customer satisfaction.

Walk-in Drive at IGT -Skills Required

• Attention to Detail: Process Associates must have a keen eye for detail to ensure accuracy in their work. They need to spot errors, inconsistencies, and discrepancies in data and processes.
• Organizational Skills: Effective organization is crucial for managing tasks, prioritizing work, and meeting deadlines. Process Associates often handle multiple tasks simultaneously and need to stay organized to ensure smooth operations.
• Problem-Solving: The ability to identify and resolve issues that arise during process execution is essential. Process Associates should be able to troubleshoot problems and find practical solutions.
• Communication Skills: Clear and concise communication, both written and verbal, is important. Process Associates often need to collaborate with team members, provide updates, and report on progress.
• Adaptability: Processes and tasks can change over time. Process Associates should be adaptable and open to learning new procedures and technologies to keep up with evolving requirements.

HOW TO APPLY FOR THE Walk-in Drive at IGT ?

To apply for the Walk-in Drive at IGT Candidate need to walk in to the Venue that is given below.

FOR Gurgaon LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW

Role :	Process Associates
Experience	0 – 3 years
Contact	Sameer Gandhi ( 9873330734 )
Date :	25 September – 29 September
Time :	10.00 AM – 4.30 PM
Address :	IGT Solutions Pvt. Ltd, Infotech Centre, 14/2 Old Delhi Gurgaon Road, Ground Floor, Dundahera, Gurgaon 1220016

FOR Pune LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW

Role :	Customer Care Executive
Experience	0 – 1 years
Contact	NEHA PRASAD ( 9049861583 )
Date :	23 September – 2nd October
Time :	9.30 AM – 5.30 PM
Address :	IGT Solutions Vatika Business Center Pvt Ltd Panchshi Tech ark One Towe C , 5th Floor , Nagar Road Yerwada Don Bosc High School Pune