ICCS WALK IN Drive For Voice Process | 28 September – 7th October 2023
ICCS Walk-In-Drive 2023 :
ICCS, or International Customer Care Services, is a leading global outsourcing company that specializes in customer experience management and business process outsourcing (BPO) services. With a strong presence in the BPO industry, ICCS serves a diverse range of clients across various sectors, including telecommunications, finance, healthcare, and e-commerce. They offer a comprehensive suite of services such as customer support, technical assistance, sales, and back-office operations to help clients enhance customer satisfaction and optimize operational efficiency. ICCS is known for its commitment to delivering high-quality customer service solutions and driving business growth for its partners on a global scale.
| Eligibility Criteria | ||
|---|---|---|
| Job Role | Voice Process | |
| Qualification | Any Graduate | |
| Experience | 0 – 5 Years | |
| Salary | 2-4 LPA* | |
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ICCS WALK IN Drive – Roles & Responsibilities For Voice Process Details :
- Handle incoming and outgoing calls professionally, addressing customer inquiries and resolving issues.
- Follow company scripts and guidelines to provide consistent and accurate information.
- Document customer interactions and maintain detailed records in the database.
- Collaborate with team members to achieve call center performance targets and goals.
- Escalate complex issues to higher-level support when necessary.
- Continuously improve product knowledge and communication skills to enhance customer satisfaction.
ICCS WALK IN Drive – Skills Required For Voice Process
- Excellent verbal communication skills for clear and effective phone interactions.
- Active listening abilities to understand and address customer needs.
- Patience and empathy in handling customer inquiries and concerns.
- Adaptability to work in a fast-paced call center environment.
- Basic computer proficiency for data entry and navigating customer databases.
- Problem-solving skills to resolve issues and provide solutions during calls.
HOW TO APPLY FOR THE ICCS WALK IN Drive ?
To apply for the ICCS WALK IN Drive Interview Candidate need to walk in to the Venue that is given below.
FOR BANGALORE LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | Voice Process |
| Experience | 0 – 5 years |
| Contact no. | Nadeem Safwan ( 8489579387 ) |
| Date | 28 September – 7th October |
| Time | 9.30 AM – 5.30 PM |
| walk-in Address: | ICCS Ltd.2nd floor, North block, Maruti Chambers,17/9 roopana agra, hosur Road, Bangalore Bangalore-560063 Karnataka |