EQ WALK IN Drive For International Voice process | 22nd July 2023
EQ_India Walk-In-Drive 2023 :
EQ, short for Emotional Intelligence, refers to the ability to recognize, understand, and manage one’s own emotions as well as effectively perceive and respond to the emotions of others. It encompasses qualities such as empathy, self-awareness, social skills, and self-regulation. EQ plays a crucial role in personal and professional success as it impacts relationships, communication, decision-making, and overall well-being. Individuals with high EQ are often skilled at navigating social interactions, managing conflicts, and displaying empathy and understanding towards others. They can effectively communicate, adapt to changing situations, and handle stress and challenges in a balanced manner. Developing and enhancing EQ can lead to improved emotional well-being, enhanced relationships, and increased effectiveness in various aspects of life.
Eligibility Criteria | ||
---|---|---|
Job Role | International Voice process | |
Qualification | Any Graduate | |
Experience | 0-5 Years | |
Salary | 1.5 LPA – 3 LPA | |
EQ WALK IN Drive – Roles & Responsibilities For International Voice process
- Answer inbound calls, emails from Shareholders and assist them with their queries within the agreed service standards,
- Contribute to the completion of the teams workload,
- Undertake duties at a similar level as required,
- Always to undertake the duties of this role in accordance with the requirements of the company’s Regulators,
- Ensure that all work is undertaken within the quality system,
- Ensure that work and ethics comply with all security arrangements both physical and information.
EQ WALK IN Drive – Skills Required For International Voice process
- Excellent verbal communication skills with fluency in the English language for effective customer interactions.
- Active listening abilities to understand customer needs and address inquiries or concerns.
- Strong customer service orientation and problem-solving skills to provide satisfactory resolutions.
- Cultural awareness and sensitivity to engage with customers from diverse backgrounds.
- Ability to work in a fast-paced environment and handle high call volumes while maintaining quality and efficiency.
- Proficiency in using computer systems, software, and call center technology for data entry and customer management.
- Flexibility in work schedules to accommodate different time zones and meet the demands of international customers.
FOR CHENNAI LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
Role | International Voice process |
Experience | 0-5 Years |
Contact no. | Sruthi |
Date | 22nd July |
Time | 10.00 AM – 12.00 PM |
walk-in Address: | Equiniti India Pvt Ltd. 10th Block, 8th Floor, DLF IT Park, Mt Poonamallee High Road, Ramapuram, Chennai – 600089 |
Mail ID | sruthi.senthilkumar@equiniti.com |