Walk-in Drive at Digit Insurance from 25th – 27th September | Bangalore Locations
Digit Insurance Walk-In-Drive 2023 :
Digit Insurance is a rapidly growing insurtech company based in India. Founded in 2016, Digit has revolutionized the insurance industry by leveraging technology to provide innovative and customer-centric insurance solutions. The company offers a range of insurance products, including motor, health, travel, and property insurance, with a focus on simplicity, transparency, and ease of use. Digit’s digital-first approach enables customers to purchase and manage policies conveniently through digital platforms. With a commitment to delivering hassle-free claims experiences and a customer-friendly approach, Digit Insurance has gained recognition as one of India’s leading insurtech companies, making insurance more accessible and straightforward for individuals and businesses.
| Eligibility Criteria | ||
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| Job Role | Customer Support | |
| Qualification | Any Graduate | |
| Experience | 0-5 Years | |
| Salary | 2-3.5 Lacs P.A. | |
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WALK-IN DRIVE AT DIGIT INSURANCE – CUSTOMER SUPPORT RESPONSIBILITIES Details :
- Responding to Inquiries: Promptly and professionally respond to customer inquiries through various channels such as phone, email, live chat, or social media. Provide accurate information, address questions, and assist with issues or concerns.
- Problem Resolution: Actively listen to customers’ concerns and work to resolve their problems. This may involve troubleshooting technical issues, processing returns or refunds, or escalating complex issues to higher levels of support.
- Providing Product/Service Information: Offer information about products or services, including features, benefits, pricing, and availability. Help customers make informed decisions and guide them through the purchase process.
- Documentation and Record-Keeping: Maintain accurate and detailed records of customer interactions, inquiries, and issues. This documentation can help track trends, improve processes, and ensure follow-up on unresolved matters.
- Customer Feedback: Collect and convey customer feedback to the appropriate departments within the organization. Valuable insights from customers can be used for product/service improvements and process enhancements.
Walk-in Drive at Digit Insurance -Skills Required
- Effective Communication: Customer support involves clear and empathetic communication. Representatives should be able to listen actively, express themselves clearly, and adapt their communication style to meet the needs of each customer.
- Empathy: Understanding and empathizing with customers’ concerns and emotions is crucial. Demonstrating empathy helps build trust and fosters positive customer interactions.
- Problem-Solving: Strong problem-solving skills are essential for identifying and resolving customer issues efficiently. Representatives should be resourceful and able to think critically to find solutions.
- Patience: Dealing with frustrated or upset customers requires patience. Representatives should remain calm and composed, even in challenging situations, to provide effective support.
- Product/Service Knowledge: A deep understanding of the products or services offered by the company is important. Representatives should be knowledgeable about features, benefits, and common issues to assist customers effectively.
HOW TO APPLY FOR THE Walk-in Drive at Digit Insurance ?
To apply for the Walk-in Drive at Digit Insurance Candidate need to walk in to the Venue that is given below.
FOR Bangalore LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role : | Customer Support |
| Experience | 0 to 5 years |
| Contact | Sapan Kumar (8496011890) |
| Date : | 25th September – 27th September |
| Time : | 10.30 AM – 4.00 PM |
| Address : | Go digit General Insurance Atlantis, 95, 4th B Cross Road, Koramangala Industrial Layout, 5th Block, Bengaluru, Karnataka 560095 |