Walk-in Drive at Diebold Nixdorf From 14th- 18th August | Hyderabad Location
Diebold Nixdorf Walk-In-Drive 2023 :
Diebold Nixdorf is a prominent global technology and services company that specializes in providing innovative solutions for the financial and retail industries. With a rich history dating back to 1859, Diebold Nixdorf offers a comprehensive range of services including financial self-service, point-of-sale systems, software, and security solutions. The company is known for its expertise in digital transformation, helping financial institutions and retailers adapt to the evolving digital landscape. Diebold Nixdorf’s solutions aim to enhance customer experiences, streamline operations, and drive growth. With a commitment to innovation and a global presence, Diebold Nixdorf continues to shape the future of banking and retail through its technological advancements and industry expertise.
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| Job Role | Voice Process Technical/ Non Technical | |
| Qualification | Any Graduate | |
| Experience | 0-5 Years | |
| Salary | 1-3 LPA | |
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Job Description :
- Guide customer according to solution trees and knowledge base to solve incidents and service requests (e.g. Password resets, SW configuration, etc.). If not successful inform customer about next steps.
- Provide detailed information on all performed activities to next appropriate level according to process definition. If incident is solved log all required debriefing information in the ticket according to process definition (incl. usage of service coder). In dedicated cases enter debriefing information from field services.
- If necessary, cancel a customer incident at customer’s request or update the information in the ticket and answer on customer enquiries regarding status of request processing (e. g. Engineer Time of Arrival).
- Ensure high levels of customer satisfaction with individual calls.
- In dedicated cases provide briefing information to appropriate third-party provider.
Walk-in Drive at Diebold Nixdorf -Skills Required
- Good technical knowledge in supported customer specific Hardware, SW environment and Customer support
- Knowledge of customer service principles and practices.
- PC literacy, especially usage of Microsoft Office package.
- BPO Industry Knowledge preferred.
- Strength in communication, teamwork, processes and customer orientation, especially friendly and kind behavior on the phone.
HOW TO APPLY FOR THE Walk-in Drive at Diebold Nixdorf INTERVIEW?
To apply for the Diebold Nixdorf (Walk in) Interview Candidate need to walk in to the Venue that is given below.
FOR Hyderabad LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | Voice Process Technical/ Non Technical |
| Experience | 0-5 years |
| Contact no. | N/A |
| Date | 14th- 18th August |
| Time | 10:00 AM – 4:00 PM |
| walk-in Address: | 9th Floor, Vega Building, The V-Ascendas IT Park, Plot No 17, Software, Units Layout, HITEC City, Inorbit Mall Road, D Block, Madhapur, Hyderabad, Telangana 500081. |