Thermo Fisher Recruitment 2024 for Customer Service Representative | Bangalore
Thermo-Fisher Off Campus Drive 2024 :
Thermo Fisher Recruitment 2024 – Thermo Fisher Scientific is scheduled to hire for the role of Customer
Service Representative at the Bangalore Office. Candidates with a Bachelor’s degree in Arts, Science,
Commerce, Business Administration are eligible to apply for the job. Interested and eligible candidates can
apply online. The detailed eligibility and application process are given below.
About the company: Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue
of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner
and safer. Whether our customers are accelerating life sciences research, solving complex analytical
challenges, growing efficiency in their laboratories, improving patient health through diagnostics or the
development and manufacture of life-changing therapies, we are here to support them. Our distributed team of
more than 100,000 colleagues delivers an outstanding combination of innovative technologies, purchasing
convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific,
Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD.
Thermo-Fisher Off Campus Drive 2024 Details :
| Job Role: | Customer Service Representative |
| Education: | BA/BBA/B.Sc/B.Com |
| Experience: | 0 – 2 years |
| CTC: | 3-4 LPA* |
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Eligibility Criteria:
Customer Service Representative:
- Preferably Bachelor’s degree (Arts, Science, Commerce, Business Administration)
- 0- 2 years Hands on experience on Order Management
- Requires strong computer skills, including Microsoft office
- Display excellent verbal and written communication and social skills.
- Highly thorough and organized with excellent analytic and problem-solving abilities
- Able to multi-task, prioritize and handle time effectively
- Customer orientated and ability to adapt/respond to different types of tasks
- Flexible to work in Night Shifts
Roles & Responsibilities
- Perform high end order processing tasks for assigned regions using Oracle JD Edwards, SAP, BaaN, PRMS, Macola, AS400 and other applications used by the function
- Engage in activities to provide an enhanced customer experience
- Ensure adherence to company procedures, policies, and systems.
- Ensures that performance metrics / SLAs are met
- Adhere to daily turnaround time for orders as per set TAT guidelines
- Ensure adherence to all internal/external processes defined
- Proactively calls out issues that can potentially hamper the business processes
- Solves a range of straightforward problems and analyzes possible solutions using standard procedures