Avidbots off Campus Recruitment 2024 : Hiring As Customer Care Associate | 3-6 LPA
Avidbots is a robotics company known for its innovative solutions in the field of commercial cleaning automation. Founded in 2014, Avidbots specializes in creating autonomous floor-cleaning robots that are designed to navigate complex environments like shopping malls, airports, and large facilities. The company’s flagship product, the Neo floor scrubbing robot, combines advanced sensors, mapping technology, and AI algorithms to efficiently clean and maintain a wide range of spaces. Avidbots’ technology aims to enhance productivity, reduce costs, and improve cleanliness in commercial spaces through the use of robotics and automation.
Eligibility Criteria | ||
---|---|---|
Job Role | Customer Care Associate | |
Qualification | B.E/B.Tech/B.Sc | |
Experience | 0-3 Years | |
Location | Hyderabad | |
Salary | 3-6 LPA | |
Detailed Job RESPONSIBILITIES For Avidbots Off Campus Drive :
- Customer Support: Addressing customer inquiries, concerns, and technical issues through various communication channels, such as phone, email, or chat.
- Issue Resolution: Troubleshooting problems reported by customers related to Avidbots’ robotic systems, guiding them through solutions, and ensuring a positive resolution.
- Product Knowledge: Developing a strong understanding of Avidbots’ products, features, and functionalities to assist customers effectively.
- Documentation: Creating and maintaining detailed records of customer interactions, issues, and solutions for reference and analysis.
- Collaboration: Working closely with other departments, such as technical teams and engineering, to communicate customer feedback, report bugs, and contribute to product improvements.
Avidbots off Campus Recruitment 2024 – Skills Required
- Communication Skills: Strong verbal and written communication skills are essential for interacting with customers, explaining technical concepts clearly, and addressing inquiries.
- Problem-Solving: The ability to analyze customer issues, identify root causes, and propose effective solutions is crucial for providing prompt and accurate assistance.
- Technical Aptitude: Familiarity with robotics, automation, and technology in general can facilitate understanding and troubleshooting of customer queries related to Avidbots’ products.
- Empathy: A customer-focused mindset and the ability to empathize with customers’ concerns or frustrations contribute to building positive relationships.
- Active Listening: Actively listening to customers’ needs and concerns allows for better comprehension and tailoring of solutions.
HOW TO APPLY FOR Avidbots off Campus Recruitment 2024?
To apply for the Avidbots off Campus Recruitment 2024 – interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to Avidbots off Campus Recruitment 2024 company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application process after verification.