Accenture Hiring Fresher Application Tech Support Engineer | 3.34-6 LPA
Accenture Off Campus Drive 2024 :
Accenture Recruitment 2024 Registration : Accenture Job Opportunity: Customer Service Operations
Application Tech Support Engineer
About Company : Accenture plc is an Ireland-based multinational professional services company that
specialises in information technology services and consulting. A Fortune Global 500 company, it reported
revenues of $50.53 billion in 2021.Accenture’s current clients include 91 of the Fortune Global 100 and
more than three-quarters of the Fortune Global 500.
Accenture began as the business and technology consulting division of accounting firm Arthur Andersen in
the early 1950s when it conducted a feasibility study for General Electric to install a computer at
Appliance Park in Louisville, Kentucky, which led to GE’s installation of a UNIVAC I computer and
printer, believed to be the first commercial use of a computer in the U.S. Joseph Glickauf, an early
pioneer of computer consulting, held a position as head of Arthur Andersen’s administrative services
division
We Work With Clients, People & Communities Across The Globe To Make A World Of Difference. We Deliver On
The Promise Of Technology & Human Ingenuity To Make Change Work For You. 185+ Ecosystem Partners. 8,000+
Patents Worldwide. Types: Cloud, Security.
Accenture Off Campus Drive 2024 Details :
| Job Role | Customer Service Operations Application Tech Support Engineer |
| Qualification | Any Graduation |
| Experience | 0-2 Year |
| Salary (CTC) | Rs 3.34-6 LPA |
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Accenture Recruitment 2024 Key Skills :
- Good technical proficiency with a solid understanding of current technologies.
- Ability to adapt and work with evolving and emerging technologies.
- Sound knowledge of MS Office suite.
- Certification in new technologies such as Azure and AWS will be an added advantage.
- Strong written and verbal communication skills.
- Tech-savvy mindset.
- Flexibility to work in all shifts and handle pressure situations.
- Excellent analytical skills.
Job Description: As a Customer Service Operations Application Tech Support Engineer, you will:
- Take ownership of customer-reported issues, providing effective resolutions.
- Research, diagnose, troubleshoot, and identify solutions for system/application problems.
- Follow standard procedures for escalating unresolved issues to the appropriate internal teams.
- Install and configure various applications and operating systems.
- Ensure proper logging of all reported issues.
- Document technical problems in the knowledge database.
- Track and manage users’ system issues until resolved, adhering to SLA standards.